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Cookie and Privacy Policy

Effective Date: 02 January 2025

At Chaston Commercial, we are committed to protecting your personal data and ensuring transparency in how we handle information. This Cookie and Privacy Policy outlines how we collect, use, and safeguard your data, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The Data Controller responsible for your personal data is:

Paul Jenkins
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: 01865 404010
Address: 4, Southill Business Park, Cornbury Park, Charlbury, Oxfordshire, OX7 3EW

2. Data We Collect

  • Contact Details: When you complete our contact form, we collect your name, email address, phone number, and message.
  • Website Usage Data: We use Google Analytics to gather anonymised data about website interactions, such as pages visited, time spent on the site, and device information.

3. How We Use Your Data

  • To respond to enquiries: We use contact details to reply to your queries or provide requested services.
  • To improve our website: We analyse anonymised data from Google Analytics to enhance website functionality.

4. Legal Basis for Processing

  • Legitimate Interest: For responding to enquiries submitted through the contact form.
  • Consent: For collecting and analysing website usage data via Google Analytics.

5. Cookies

Cookies are small text files stored on your device to improve your browsing experience. We use the following types of cookies:

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Used by Google Analytics to track user behaviour and improve services.

You can control or delete cookies through your browser settings. For more information, visit www.aboutcookies.org.

6. Data Sharing

We do not sell, rent, or share your personal data with third parties unless required by law or necessary to provide our services. For Google Analytics, anonymised data is processed by Google under their privacy policy, available at Google Privacy Policy.

7. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

8. Your Rights

You have the following rights under the UK GDPR:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Data portability.

To exercise these rights, contact the Data Controller using the details above. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

9. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.

10. Cross-border Data Transfers

If Google Analytics processes data outside the UK, we ensure adequate safeguards are in place, such as Standard Contractual Clauses.

11. Updates to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Please revisit this page to stay informed.

Contact Us

If you have any questions or concerns about this policy or your data, please contact us using the details provided above.

By using our website, you agree to the terms of this Cookie and Privacy Policy.